FAQ's

Name: Solène Events
Address: London
Telephone: 07547398671

Explore our FAQ's to learn more about our photobooth rental options, features, and how we can make your event unforgettable!

How does the Photo Booth work?

You just need to stand in front of the photo booth
Choose some props or strike a pose
The photo booth will then take a series of snaps
After the picture is shot, you can choose to send it via SMS, airdrop or email
You can post the final result on your Instagram or any other social network

Do you offer prints?

We choose not to offer prints currently, and have a digital photo sharing feature only.

Does the booth come with an attendant?

We offer both a manned and un-manned, choose the package which best suits your event.

How and when do guests receive photos?

Guests will chose how they want the photos to be shared from options including SMS, email, or airdrop. Typically, the photos would be queued and distributed after the event once the equipment is connected to a stable Wi-Fi source. However, if there is stable Wi-Fi connection at the event venue it could be possible to have photos shared immediately.

What is your cancellation policy?

Cancellations made within 2 weeks of the event date will incur a fee of 50% of the total booking amount. If we need to cancel due to unforeseen circumstances, a full refund of the booking fee will be provided.

Is set up time included in the cost?

Yes, we will arrive prior to your event start time and set it up and return at the end of the event to collect. We require 45 minutes set up time to ensure the booth is ready to go.

How far do you travel?

We cover Hertfordshire, London, and surrounding areas, and can travel further upon request for a custom quotation.

Do I need to place a deposit before booking?

Upon sending the invoice for the cost of the rental package, we require a deposit of 50% of the invoice value to be paid in order to secure the booking, should the event date be more than 4 weeks away. The remaining 50% shall be paid 2 weeks before the confirmed date.

If the event is less than 4 weeks away, the invoice is due in full in order to secure the booking.

How much space is needed for the booth?

The booth can operate with as small as 1m x 1m, however if a backdrop hire is also included this would require space of 2.5m x 2.5m.

How does the customisation work?

All of our packages include customisation of both the photo booth interface and photo overlays. Once your booking is confirmed, we can either create designs that match the theme or style of your event, or you can provide a brief for a more personalised touch. You’ll receive drafts of the designs, and we’ll finalise them only when you’re completely happy.